General Terms

Welcome to Ember-ivy. By accessing or using our website, you agree to be bound by the following terms and conditions:

  1. Governing Law: These terms are governed by the laws of Australia.

  2. Eligibility: You must be at least 18 years old to use our website.

  3. Products and Pricing: Prices are listed in AUD and include GST unless otherwise specified. We reserve the right to modify prices at any time.

  4. Orders: All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

  5. Payment Terms: Payments must be made using one of the accepted methods at checkout. Payment details are securely handled by our payment gateway.

  6. Shipping and Delivery: Delivery times are estimates and not guarantees. Delays due to external factors are not our responsibility.

  7. Returns and Refunds: Refer to our detailed Return Policy below for conditions and processes.

  8. Limitation of Liability: To the fullest extent permitted by law, we are not liable for any damages resulting from the use of our products or website.

  9. Intellectual Property: All content, images, and materials on our website are protected by copyright and may not be reproduced without our permission.

  10. User Accounts: Users are responsible for maintaining the confidentiality of their account information.

  11. Changes to Terms: We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

For questions regarding our terms, please contact us at servicedesk@ember-ivy.con

Free shipping

Always free shipping with Australian Post

Customer Service

We thrive to answer within 24 hours!

100% Return guarantee

Within 14 days after receiving your order, you can ask for a return.

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